Loyalty Rewards

Athar'a Pure Perks

We've dreamed up some wonderful ways to reward you for shopping at Athar'a Pure®, and signing up is easy! Once you sign up to become part of the Athar'a Pure, Exotic Skin Essentials Tribe, you'll begin earning points and can use those points to get discounts on your favorite, all natural, vegan skincare products! 



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What is the Athar'a Pure Perks Program? 

This is a rewards program to show appreciation to our most loyal customers. You’ll earn points when you make purchases, leave reviews or for referring friends. The points can be used to get massive discounts on purchases.

Who can join?

Anyone with an account is welcome to join and it's free! 

How do I earn points?

You can earn points for all sorts of activities, including referring friends, making purchases, leaving reviews and following us on social media. To see all the ways you can earn points click the *Earn Points* tab in the menu.

How do I view my point balance?

Your point balance is on every page in the top bar.

How do I redeem my points?

Select the tab called *Redeem Points*. Here you’ll see all the rewards we offer. If you have enough points, you can redeem them for a reward.

Is there a limit to the number of points I can earn?

No, there are no limits! You can earn a limitless amount of points!

What do the 'approved', 'pending' and 'cancelled' statuses mean?

* **Approved:** These points can be redeemed on rewards immediately * **Pending:** These points are need to be verified before you can redeem them. This typically applies to purchases and referrals * **Cancelled:** These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to cancelled) 

What happens if a friend I refer cancels or returns their order? Your pending points will become cancelled and will be removed from your account.

Why did my account balance go down?

You, or someone you referred, cancelled or returned a purchase. 

I completed an activity but didn't earn points!

It can sometimes take a few minutes for us to process your activity and provide your points.

Can I use my points during checkout?

Not directly - you will need to first redeem your points for a voucher which can then be applied during checkout. 

How do I leave the program?

If you no longer wish to earn points, please contact us and ask to be unenrolled. We'll unenroll you, but keep in mind, you will lose any points you have accrued.

What happens if I leave and decide to join again?

Just contact us and we'll re-enroll you. However, your point total will begin from zero.